Last updated: October 2026
Digital Products
Because our products are digital files delivered instantly, all sales are final. We do not offer refunds or exchanges once a file has been delivered or downloaded, including for change of mind or accidental purchases.
Exceptions
If a file is defective, cannot be opened, or is significantly different from its description, please contact us within 14 days of purchase. We will first try to resolve the issue or provide a corrected file. If the issue cannot be resolved, we will issue a refund.
How to Request Help
Email support@dobika.com with your order number, the product name and a short description of the issue. We aim to respond within 2 business days.
Purchases Through Third-Party Platforms
For orders placed through a third-party platform, you may also contact us through that platform’s messaging system. The platform’s own buyer protection policies may also apply.
Contact Us
Dobika LLC — support@dobika.com